Terms of service

Terms of Service

Welcome to Jewlery Hub. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using our website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to use our services.

2. Products

We make every effort to ensure that our product descriptions, photographs, prices, and availability are accurate. However:

  • Product colours may vary slightly due to different screen settings.
  • Jewellery dimensions and weights are approximate unless otherwise stated.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

3. Pricing and Payment

  • All prices are displayed in [Currency] and include applicable taxes where required by law.
  • Payment must be received in full before an order is processed or shipped.
  • We accept secure payment methods offered at checkout.
  • We reserve the right to change prices at any time before an order is placed.

4. Orders

After placing an order, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Pricing or typographical errors
  • Suspected fraudulent activity
  • Payment issues
  • Any other lawful reason

If your order is cancelled after payment has been received, a full refund will be issued.

5. Shipping and Delivery

We aim to dispatch orders promptly; however, delivery times are estimates only.

We are not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Customers are responsible for providing accurate shipping information.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy.

Only eligible items returned within the stated return period and in their original, unworn condition will qualify for a refund or exchange.

7. Warranty

Where applicable, our jewellery is covered against manufacturing defects for the stated warranty period.

The warranty does not cover:

  • Normal wear and tear
  • Accidental damage
  • Improper use or storage
  • Loss or theft
  • Damage caused by chemicals or cleaning products
  • Repairs carried out by third parties

8. Intellectual Property

All content on this website, including photographs, logos, graphics, product designs, text, and branding, is owned by or licensed to [Your Jewellery Store Name].

You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the security or operation of the website.
  • Upload harmful software or malicious code.
  • Submit false or misleading information.
  • Infringe upon the rights of others.

We reserve the right to restrict or terminate access to users who violate these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, [Your Jewellery Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Delayed deliveries
  • Website interruptions
  • Technical errors

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service at any time without prior notice.

The latest version will always be published on our website, and continued use of our website constitutes acceptance of any changes.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of [Country], without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of [Country].

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Jewlery Hub

Email: info@jewleryhub.co.za

Phone: 0657064156